Exchange & Return Policy

Shipping

  • Free shipping is offered to your address for any merchandise you buy.
  • Currently, we ship to any location within India provided it has a pin-code.
  • The shipping of the merchandise would take 3-4 working days for processing.
  • The merchandise will be delivered in 2-3 working days depending on your shipping address.

Exchange & Return

  • Send an email to customercare@themerakiworld.com with details of your order and your exchange or return request.
  • Upon receiving the request, we shall initiate the process for the desired product to reach you. Our delivery partner will collect the product to be exchanged or returned from you.
  • Replacements or size exchanges are offered only for the product or style purchased by you.
  • Requests for replacing a product with a different product or style, even if the price is the same, will not be entertained.
  • Requests for exchange or return of merchandise has to be made within 10 days of the order receipt.
  • The item(s) returned should have the original tags and labels intact, and should be returned in an unused and undamaged condition.
  • Exchanges will be offered based on the availability of the product. In case the replacement product is unavailable, your money will be refunded.
  • In case of returns, once the product is received by us and duly inspected, the refund will be initiated to the original card/bank from which the payment was made.
  • The funds can be expected to reflect in your bank in 8-12 working days.
  • Refund against returns for prepaid orders will be made to the same account as used for the transaction OR as Store Credit as requested by Customer.
  • Refund against Returns for COD orders will be done as Store Credit only.
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